Policies and Procedures

These are our policies. Learn them. Live by them.

Training and Resources

Welcome to the CTT Trainings& Resources page! This page will connect you to links to aid you inbuilding a robust training schedule and various resources offered through theCity of Philadelphia.

LearnUpon LMS

LearnUpon is the Learning Management System utilized by CTT and PMHCC. This contains all the required CTT trainings for new and current staff. For issues with accessing LearnUpon, contact Benancia Nunez at bnunez@pmhcc.org or Emily Andrews at eandrews@pmhcc.org.

DBHIDS LearningHub

Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) has a comprehensive behavioral health system. DBHIDS is dedicated to promoting healthy behaviors and healthy communities through education and awareness building strategies. The DBHIDS LearningHub is the Learning Management System for DBHIDS. Trainings that are offered across the city on anon-demand or scheduled basis can be found on the LearningHub.

Follow this guide to create a DBHIDS LearningHub Account.

For issues with the DBHIDS LearningHub, please contact the DBHIDS Help Desk at DBHIDS.LearningHub@phila.gov


In 1996, DBHIDS founded and funded the Behavioral Health Training and Education Network (BHTEN) to support Philadelphia’s behavioral health system by planning, coordinating, and providing quality educational experiences. These educational experiences are geared to a wide range of audiences, including individuals and their family members, DBHIDS staff members, behavioral health service provider organizations, and other human services and community based organizations.

BHTEN has a robust training catalog, which includes courses on anti-violence/bullying, foundational and advanced trauma training, DBHIDS-sponsored evidence-based practices, mental health education and prevention, supervision, DDAP regulatory training, and religious/spiritual outreach. BHTEN courses are offered in a variety of modalities, including: in person classroom, e-learning, train-the-trainer, and blended.

For a full listing of courses offered by BHTEN, go to the Course Catalog page.

Click on the BHTEN calendar to browse and register for upcoming trainings and events.

CBH Provider Training and Development (PT&D)

PT&D offers all Community Behavioral Health contracted providers virtual training on clinical processes, supervision, and specialty topics monthly and quarterly. CBH encourages and promotes provider growth and development through the use of educational training. Providers can participate in a variety of training opportunities through CBH Provider Training and Development Unit, which can be accessed through the DBHIDS Learning Management System.

Child Protective Service Law (CPSL) - ACT 32 Training

The Commonwealth of Pennsylvania's Child Protective Service Law (CPSL) - ACT 32 helps to ensure that the children of Pennsylvania are protected from abuse and neglect. One of your requirements as an employee of CTT is to take this training periodically.  You will find a description of this important law as well as the training in the link above.

Healthy Minds Philly

HealthyMindsPhilly.org is an online tool and resource designed to support and improve the mental health and well-being of all Philadelphians, regardless of zip code, insurance or income status. HMP is a welcoming and inviting space with a full suite of wellness tools and options. The site includes links trainings including but not limited to Mental Health First Aid and Certified Peer Specialists (CPS) Training and various resources on crisis information, support groups, AA meetings, safety concerns, housing and food insecurity and more!

DBHIDS has put together a one page resource guide, complete with key numbers and information. For a list of additional key documents and resource information from DBHIDS, click here.

Additional Resources: